Market-leading network visibility, analytics and threat detection and response to solve critical performance and security needs.
Reliably manage, aggregate and control network traffic
Automatically extract traffic intelligence and optimize data flow
Easily monitor physical and virtual nodes through a single pane of glass
Quickly access real-time network data to accelerate threat investigation
Collect information-in-motion across physical, virtual and cloud infrastructures. And then optimize, decrypt and secure it before distributing to your tools.
Gigamon reseller and integration partners design, implement and optimize best-of-breed and validated joint solutions.
Our global support team is committed to creating experiences of unmatched quality, scalability and efficiency.
Our global customers are empowered to transform their businesses and innovate with the power of complete network visibility and analytics.
Your one-stop hub to explore content resources to stay current on the latest in network visibility and analytics.
We are the first company to deliver a unified visibility and analytics architecture for network agility, security and cost management across your hybrid infrastructure.
Our goal is to provide to you fast problem resolution and comprehensive support to assist you in getting the most out of your investment.
We have implemented a number of operational practices in support of our response to COVID-19 designed to ensure we maintain our world class support.
Premium support customers please call the assigned premium support telephone number.
North America and South America
Monday through Friday from 8:00 a.m. - 5:00 p.m. customer business hours (except major US holidays).
Email: support@gigamon.com
Support Telephone Numbers:
+1 855-430-0813 (Toll Free)
+1 408-260-5616
US Office Closed: January 1, January 20, February 17, May 25, July 3, September 7, November 26, November 27, December 24, December 25, December 31.
Asia Pacific and Japan
Monday through Friday* from 8:00 a.m. - 5:00 p.m. customer business hours (except major regional holidays).
Email: apac_support@gigamon.com
Support Telephone Numbers:
Hong Kong: +852 800 966 289 (Toll Free)
China: +864 006 039 071
Singapore: +658 004 411 407
Australia: +611 800 463 107 (Toll Free)
Malaysia: +60 1800 817 969 (Toll Free)
Japan: 006633813126 (within country)
Other APAC: +864 006 039 071
Regional Office Closed: January 1, April 10, May 1, October 2, October 26, November 13, December 25.
Europe, Russia and the Middle East
Monday through Friday from 8:00 a.m. - 5:00 p.m. customer business hours (except major UK holidays).
Email: emea_support@gigamon.com
Support Telephone Numbers:
UK: +44 8008 021 055 (Toll Free)
UK: +44 118 3247 058 (Toll Free)
Germany: +49 8007 234 739 (Toll Free)
France: +33 8009 458 12 (Toll Free)
Moscow: +81 0 800 2580 2044
UAE: +90 850 390 2088
Israel: +972 3376 0201
Middle East: +90 850 390 2088
Other Europe: +44 118 3247 058
UK Office Closed: January 1, April 10, April 13, May 8, May 25, August 31, December 25, December 28.
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Gigamon Service Solution Guide
Purchase Support
Out of warranty or need to purchase support for your product?
Contact Sales: a local representative in your region will get in touch
Phone: +1 408-831-4025*
Ask about purchasing extended Support.
*8:00 AM to 04:00 PM Pacific Time, excluding weekends and US holidays