Gigamon Website Privacy Policy

In this Website Privacy Policy ("policy"), we, Gigamon Inc., (“Gigamon”) provide information about how we collect, use, access and transfer personal data from you, a website visitor, through Gigamon’s publicly accessible websites where we post a direct link to this policy (collectively the "Site").

Scope

This policy covers only personal data collected through the Site and not any other data collection or processing, including, without limitation, data collection practices of webpages to which this Site links, or data that we or our affiliates collect offline or through webpages that do not display a direct link to this policy.

Types of Data and Collection Methods

Information You Actively Submit.  If you create an account, order products, register for services, or otherwise send us data through the Site, we collect information about you and the company or other entity you represent (e.g., your name, organization, address, email address, phone number, fax number, etc.). You may also provide information specific to your interaction with the Site, such as payment information to make a purchase, shipping information to receive a purchase, or a resume to apply for employment. In such instances, you will know what data is collected, because you will actively submit it.

Information Passively Submitted.  When you visit the Site, our servers collect information from or about the computers, phones or other devices where you install or access our services. Some of the information we collect, includes, but is not limited to: the IP address of your computer and/or Internet service provider, the date and time you access the Site, the Internet address of websites from which you link to our Site, future visits from that website, the computer technology you are using and your movements and preferences on our Site, and other click-stream data. We may use cookies, and other technologies such as pixel tags and web beacons to collect the information described above. Cookies are small data files that may be stored on your computer's hard drive or device to collect such information when you access the Site. You do not need to have cookies turned on to visit our Site. You can refuse cookies by turning them off on your browser. But, if you want to access webpages that require registration, you need to accept a mandatory session cookie, which you can delete after you leave the Site.

Collection Purposes, Use of Data

We offer this Site to our business customers. It is not intended or suited for consumers, children or private, family or household purposes. We use the data we collect for the following general purposes:

Provide, improve and develop services. We collect data primarily for purposes of administering, protecting and improving our Site and our systems, to better understand the preferences of our Site visitors, to identify server problems and to help personalize your experience on our Site.

Communicate with you. We use your information for the purposes of contacting you to further discuss your interest in our company, the products and services we provide and ways we can improve them, and information on promotions and events.

Interactive Forums. The Site may provide interactive features (such as forums) that allow you to disclose information directly to others. Your participation in such forum is completely voluntary and should correlate with the degree of interaction you want to have with other users. Gigamon assumes no responsibility with respect to information you provide or share through such forum.

Business Partners. We may share your contact information with business partners, such as system integrators, distributors, resellers and channel partners so they can provide you with information you have requested on a product or service, or to follow upon on a sales lead.

Service Providers. We may transfer information to vendors, service providers and other partners who support our business and business operations, such as providing technical services associated with our Site, maintaining our Site and analyzing how our Site is used. The third party vendors must adhere to strict confidentiality obligations and may not use personal data for any other purpose than for which we engaged them.

Others.  We may be required, by law, legal process, litigation and or requests from government agencies, to disclose information. We may disclose any information about you to government or law enforcement officials or private parties if we believe, in our sole discretion, that for purposes of national security, law enforcement or other issues of public importance, disclosure is necessary or appropriate.

Business Transfers. We may share or transfer personal data in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business or in the event of bankruptcy.

Aggregate Information and Non-Personal Information. We may share aggregated information that is not in personally identifiable form (such as statistics and survey results that do not identify you individually by name) with third parties for industry analysis to help deliver improved advertising about products and services.

Opt-Out

In connection with marketing, promotions or other projects, we may ask you specifically whether you have objections against a certain kind of communication, data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt out of receiving commercial email communications from Gigamon, please click on the "opt-out" link in the communication or, please contact us at webmaster@gigamon.com. Please note that our affiliates and other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.

Access

If personal information you have submitted through the Site is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to privacy@gigamon.com. Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

Security

We implement physical, administrative and technical safeguards designed to protect your personal data from unauthorized access, use or disclosure. We also contractually require our suppliers to protect such information from unauthorized access, use and disclosure. The Internet, however is never 100% secure or error-free, and we cannot ensure or warrant the security of any information you provide to us.

Retention of Personal Information

We will retain your information to fulfill the purposes for which it was collected and to comply with our legal obligations, resolve disputes and enforce our agreements.

Security

We implement physical, administrative and technical safeguards designed to protect your personal data from unauthorized access, use or disclosure. We also contractually require our suppliers to protect such information from unauthorized access, use and disclosure. The Internet, however is never 100% secure or error-free, and we cannot ensure or warrant the security of any information you provide to us.

Server Locations and International Data Transfers

When you visit our Site and transfer personal data to us, you are sending your data to us in the United States. We share data with affiliates, service providers and business partners around the world. We joined the U.S. Safe Harbor program when it was operated by the U.S. Commerce Department and we remain certified through July 22, 2017 in accordance with our Safe Harbor Notice (www.gigamon.com/safe-harbor-notice); even after this date, we will continue to meet any residual ongoing compliance obligations, as applicable.

Linked Websites

We may provide links to other third-party websites and services that are outside our control and not covered by this policy. We encourage you to learn about the privacy practices of those third parties.

Effective Date, Amendments

This policy is effective as of June 15, 2017. We reserve the right to change, modify, add or remove portions of this policy from time to time and in our sole discretion, but will alert you that changes have been made by indicating on the policy the date it was last updated. When you visit the Site, you are accepting the current version of this policy as posted on the Site at that time. We recommend that users regularly revisit this policy to learn of any changes.

Contact Us

Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding the information practices described in this policy. You may send us an e-mail at privacy@gigamon.com or write to us Gigamon Inc., 3300 Olcott Street, Santa Clara, California 95054, telephone: 408-831-4000.