Gigamon Inc. (Gigamon) is dedicated to the creation and delivery of high-quality products. To ensure continued innovation, Gigamon may periodically elect to discontinue speciﬁc parts or products.
Reasons for discontinuing products vary, but typically include common scenarios, such as:
In order to assist customers and partners in a seamless transition process and to help them understand the role Gigamon plays in helping with migration to alternative Gigamon solutions, we are providing this End Of Sale (EOS) and End Of Life (EOL) policy.
Gigamon’s discontinuance of a product generally begins with an End Of Sale (EOS) announcement. EOS means Gigamon has removed the product from or identified the product as EOS on the Gigamon price list and the product is no longer available for purchase. When the EOS date is reached the support policies for the applicable product shift, and the product begins a transition period until it reaches End Of Life (EOL). EOL means the product is no longer supported by Gigamon; bug fixes and parts replacement are also no longer available. During the transition period, Gigamon recommends that Customers begin moving to alternative Gigamon product offerings, however, Gigamon will continue to support EOS product assets covered under active Gigamon Product Support and Software Maintenance Agreement (“Support Agreement”) until the EOL date. Once EOL is reached, an announcement is made and Gigamon will no longer provide any support for the product.
The following are general guidelines for the discontinuation of sales and support for Gigamon products:
The policies outlined and listed above are general policies and may vary among Gigamon products. Please reference the EOS/EOL Product List on the Gigamon Community and Gigamon Partner Portal for the latest life cycle status of Gigamon products.