Gigamon Inc. (Gigamon) is dedicated to the creation and delivery of high-quality products. To ensure continued innovation, Gigamon may periodically elect to discontinue speciﬁc parts or products.
Reasons for discontinuing products vary, but typically include common scenarios, such as:
In order to assist customers and partners in a seamless transition process and to help them understand the role Gigamon plays in helping with migration to alternative Gigamon solutions, we are providing this End of Sale (EOS) and End of Life (EOL) policy.
General EOS/EOL Policy Terms
Gigamon’s discontinuance of a product generally begins with an End of Sale (EOS) announcement made available on the Gigamon customer portal and/or partner portal, providing the Last Sale Date for the EOS product. Gigamon will continue to accept orders for the EOS product, as well as for support and maintenance for such EOS product, until the EOS date. Customers with active support and maintenance agreements for the EOS product may continue to purchase renewals of support and maintenance after the EOS date, but the term of those renewals shall not exceed beyond the End of Life (EOL) date of the EOS product and are subject to the Software Release Policy notes below.
In general support and maintenance is available for: (a) five (5) years following the Last Sale Date for Gigamon hardware and software intended to enable operation of such hardware; and (b) one (1) year following the Last Sale Date for software provided as a separate Gigamon-branded software product, subject to the Software Release Policy notes below.