Table of Contents
We collect the following categories of data, which may contain Personal Data:
You are not required to provide any Personal Data to Gigamon but if you do not provide certain Personal Data to us, you may not be able to use our Websites or Offerings and we may not be able to authenticate and assist you with your inquiries or requests.
We use Personal Data in furtherance of our and our Customers’ legitimate interests in operating our Websites, Offerings and business. More specifically, we use Personal Data:
If Personal Data is aggregated or de-identified so that it is no longer reasonably associated with an identified or identifiable natural person, Gigamon may use it for any business purpose.
We generally retain Personal Data for as long as needed for the specific business purpose or purposes for which it was collected. In some cases, we may be required to retain Personal Data for a longer period of time based on laws or regulations that apply to our business or for other necessary business purposes.
We may share and disclose your Personal Data in the following scenarios:
We may provide links to other third-party websites and services that are outside our control and not covered by this Policy. We encourage you to learn about the privacy practices of those third parties.
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we implement physical, administrative and technical safeguards designed to protect your Personal Data from unauthorized access, use or disclosure.
Gigamon Websites and Offerings are not intended for use by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with Personal Data, please contact us and we will take steps to delete such Personal Data.
This Policy is effective as of July 1, 2020. We reserve the right to change, modify, add or remove portions of this Policy from time to time and will provide you with notice when significant updates are made or as required by applicable law. We recommend that you regularly revisit this Policy to learn of any such changes.
Gigamon may transfer your Personal Data to countries other than the one in which you live.
Gigamon participates in and has certified compliance with the EU-U.S. Privacy Shield Framework. We are committed to subjecting Personal Data received from the European Economic Area (EEA) in reliance on the Privacy Shield Framework to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.
We are responsible for the processing of Personal Data we receive under the Privacy Shield Framework. We comply with the Privacy Shield Principles for all onward transfers of Personal Data from the EEA, including the onward transfer liability provisions. With respect to all such transfers, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Under certain conditions, more fully described on the Privacy Shield website here, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. If you have any have any questions or complaints please contact us using the contact details provided at the bottom of this Policy. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Data protection laws in certain jurisdictions differentiate between “controller” and “processor” of Personal Data.
If you are using our Websites, the data controller is the Gigamon.
If you are communicating with the personnel of a Gigamon entity in-person or via phone, email or physical mail regarding a billing or order matter or a marketing communication, the data controller is the Gigamon entity with whom you are communicating.
In situations in which Personal Data is processed by Gigamon in connection with our products or professional services, including in connection support and maintenance for a Gigamon product, the data controller is the Customer and Gigamon is the data processor.
Where Gigamon Inc. is the controller of your Personal Data, as described above, you can reach us at: 3300 Olcott Street, Santa Clara, CA 95054, or our toll free number: (855) 430-0813, or firstname.lastname@example.org.
If you are using our products, data protection roles and obligations are outlines in our standard data processing addendum here: https://www.gigamon.com/data-protection-agreement.html.
If you are receiving our commercial email communications and no longer wish to receive them, please click on the “opt-out” link in the communication or please contact us at email@example.com.
Individuals located in certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their Personal Data. Subject to any exemptions provided by law, you may have the right to request access to Personal Data, as well as to seek to update, delete or correct this Personal Data or have such Personal Data transferred to you in a commonly machine readable format. You also have the right to restrict or object to our processing of your Personal Data, subject to lawful exemptions. You can exercise your rights by emailing firstname.lastname@example.org.
Individuals located in certain countries, including the European Economic Area and the United Kingdom, subject to applicable law, also have the right to lodge a complaint with your local data protection authority. If you are a resident of the United Kingdom and believe we maintain your Personal Data within the scope of the applicable laws relating to Personal Data in the United Kingdom, you may direct questions or complaints to email@example.com or to the UK supervisory authority, Information Commissioner’s Office.
To the extent that Gigamon’s processing of your Personal Data is subject to the General Data Protection Regulation (or applicable laws covering the processing of Personal Data in the United Kingdom), Gigamon relies on the legal basis of its or its Customer's legitimate interests to process your Personal Data. Gigamon may also process your Personal Data for direct marketing purposes, and you have a right to object to Gigamon’s use of your Personal Data for direct marketing purposes at any time by please clicking on the “opt-out” link in the communication or contacting us at firstname.lastname@example.org.
This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers (or their authorized agent) may make a request pursuant to their rights under the CCPA by contacting us at email@example.com or calling our toll free number: (855) 430-0813. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Please feel free to contact us with any comments, questions, complaints or suggestions you might have regarding our privacy practices described in this Policy. You may send us an e-mail at: firstname.lastname@example.org, write to Gigamon Inc., ATTN: Privacy Office/Legal Department: 3300 Olcott Street, Santa Clara, California 95054, or us call using this toll free number: (855) 430-0813.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.