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Support Benefits

Gigamon provides world-class support services enabling our customers to maximize the value of their investment in our Traffic Visibility Networking solutions.  Gigamon support programs have been established to ensure we exceed your expectations by demonstrating the agility and flexibility of our technology, our solutions, and our organization.

The benefits of maintaining an active relationship and agreement with Gigamon Support are:

  • Access to experienced Technical personnel that can address product related questions and assist in expediting resolution of operational issues.
  • Advanced hardware replacement so that equipment is dispatched in advance of equipment being returned, minimizing your downtime.
  • Notification and access to the latest software updates delivering enhancements to features and resolutions to software bugs.
  • Understanding of new developments in our hardware and software portfolios.
  • Awareness and training to maximize the return on your investment in Gigamon GigaVUE solutions.