Welcome to Gigamon's technical support area. Our goal is to provide to you fast problem resolution and comprehensive support ensuring your satisfaction.
North America and South America
- Monday through Friday from 8:00 am – 5:00 pm Pacific Time. (except major US holidays)
- Email email@example.com
- Support Telephone Numbers:
(855) 430-0813 (Toll Free)
(408) 831-4024 or (408) 263-2024
July 4-5, September 2, November 11, November 28-29, December 25
- Monday through Friday* from 8:00 am – 5:00 pm Hong Kong Time. (except major HK holidays)
- Email firstname.lastname@example.org
- Standard Support Telephone Number:
+852 3975 3019
July 1, September 20, October 1, October 14, December 25-26
Europe, Russia, and the Middle East
- Monday through Friday from 8:00 am – 5:00 pm United Kingdom time.
- Email email@example.com
- Standard Support Telephone Numbers:
Europe and Russia: +44 (0) 1344 859 880
Middle East Support: +44 (0) 1344 859 886
August 27, December 25-26
If you have any sales related questions please contact one of our regional sales managers.
- 24 x 7 x 365 Telephone support
- Premium support customers please call the assigned premium support phone number.
End User License Agreement
The End User License Agreement is a legal agreement between Gigamon LLC and the entity that purchases Gigamon hardware or software products.
End User License Agreement (PDF)
Five Year Hardware Warranty
The Gigamon 5-Year Hardware Warranty is a limited liability warranty to protect the customer against hardware manufacturing defects. Gigamon will fix or replace hardware defects for a period of five years from the product shipment date. More information is available by clicking the link below.
Hardware Warranty Extension
Those customers coming to the end of their Gigamon 5-Year Hardware Warranty are eligible to purchase a Hardware Warranty Extension. More information is available by clicking the link below.