Traffic Visibility Networking Support
Welcome to Gigamon's technical support area. Our goal is to provide to you fast problem resolution and comprehensive support ensuring your satisfaction.
North America and South America
- Monday through Friday from 8:00 am – 5:00 pm Pacific Time. (except major US holidays)
- Email firstname.lastname@example.org
- Support Telephone Numbers:
(855) 430-0813 (Toll Free)
July 4-5, September 2, November 11, November 28-29, December 25
- Monday through Friday* from 8:00 am – 5:00 pm Hong Kong Time. (except major HK holidays)
- Email email@example.com
- Standard Support Telephone Number:
+852 3975 3019
July 1, September 20, October 1, October 14, December 25-26
Europe, Russia, and the Middle East
- Monday through Friday from 8:00 am – 5:00 pm United Kingdom time.
- Email firstname.lastname@example.org
- Standard Support Telephone Numbers:
Europe and Russia: +44 (0) 1344 859 880
Middle East Support: +44 (0) 1344 859 886
August 27, December 25-26
If you have any sales related questions please contact one of our regional sales managers.
- 24 x 7 x 365 Telephone support
- Premium support customers please call the assigned premium support phone number.
End User License Agreement
The End User License Agreement is a legal agreement between Gigamon LLC and the entity that purchases Gigamon hardware or software products.
End User License Agreement (PDF)
Five Year Hardware Warranty
The Gigamon 5-Year Hardware Warranty is a limited liability warranty to protect the customer against hardware manufacturing defects. Gigamon will fix or replace hardware defects for a period of five years from the product shipment date. More information is available by clicking the link below.
Hardware Warranty Extension
Those customers coming to the end of their Gigamon 5-Year Hardware Warranty are eligible to purchase a Hardware Warranty Extension. More information is available by clicking the link below.